Refunds and Cancellations
Last updated: July 2026
Cancellation Policy
You may cancel your CricketLiveApi subscription at any time. Upon cancellation:
- Your subscription remains active until the end of the current billing period.
- No further charges will be made after cancellation.
- Access to paid plan features continues until the subscription expires.
- After expiry, your account will revert to the Free plan.
To cancel, contact us at support@cricketliveapi.com.
Refund Policy
We offer refunds under the following conditions:
- 7-day refund window: If you are not satisfied with the Service, you may request a full refund within 7 days of your initial subscription payment.
- Service outage: If the API experiences significant downtime (more than 24 consecutive hours) due to our fault, a pro-rated refund may be issued for the affected period.
- Duplicate payments: If you were charged more than once for the same subscription period, the duplicate charge will be fully refunded.
Non-Refundable Cases
Refunds will not be issued in the following cases:
- Refund requests made after 7 days of the payment date.
- Partial use of the subscription period (except in service outage cases).
- Violation of our Terms and Conditions resulting in account termination.
- Requests based on change of mind after the 7-day window.
How to Request a Refund
To request a refund, please email us at support@cricketliveapi.com with:
- Your registered email address
- The payment order ID or transaction reference
- Reason for the refund request
We will process eligible refunds within 5–7 business days. Refunds are credited to the original payment method.
Contact Us
For any questions about our refund or cancellation policy, please contact:
We aim to respond within 24 hours on business days.